Terms and Conditions – Sehrish Pets Clinic and Pets Mart

Welcome to Sehrish Pets Clinic and Pets Mart. By using our services, purchasing products, or visiting our website, you agree to the following terms and conditions. Please read them carefully.

 

1. Services and Products

• Our clinic provides veterinary care, grooming, pet adoption, and related services.

• Products sold in our Pets Mart include food, accessories, medicines, and pet care items.

• All services and products are subject to availability.

 

2. Appointments and Emergency Care

• Appointments can be booked in advance through our website, phone, or by visiting the clinic.

• As a 24/7 clinic, we also provide emergency veterinary care. However, priority is given to critical cases.

 

3. Pricing and Payment

• All prices are displayed in local currency and may change without prior notice.

• Payment must be made in full at the time of purchase or service.

• We accept cash, card payments, and other approved payment methods available at our clinic.

 

4. Returns and Refunds

• Products can only be returned if you provide valid proof of purchase showing the item was bought from our clinic.

• Returns are only accepted in person at our clinic. Courier or third-party returns are not allowed.

• Perishable goods (like food, supplements, and medicines) or opened/used items are non-returnable.

• For more details, please see our Return Policy.

 

5. Pet Adoption and Sales

• Pets available for adoption or sale are provided with basic health checks and vaccinations (where applicable).

• Once a pet is adopted or purchased, Sehrish Pets Clinic is not responsible for its long-term health, behavior, or care, unless covered by a separate veterinary service agreement.

 

6. Responsibility of Pet Owners

• Pet owners are responsible for providing accurate information about their pets during consultations.

• We are not liable for any issues that arise due to withholding information about your pet’s medical history or condition.

 

7. Website and Online Store

• The content on our website, including product descriptions, images, and pricing, is provided for informational purposes and may contain errors.

• We reserve the right to update or correct information without prior notice.

 

8. Privacy and Data Protection

• We respect your privacy and protect your personal data as outlined in our Privacy Policy.

• By using our website or services, you consent to the collection and use of your information in accordance with that policy.

 

9. Limitation of Liability

• Sehrish Pets Clinic and Pets Mart is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

• All treatments and recommendations are provided by qualified professionals, but outcomes may vary depending on the pet’s condition and care at home.

 

10. Changes to Terms

• We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

• Continued use of our services or website after changes means you agree to the updated terms.

 

11. Contact Us

For any questions about these Terms and Conditions, please contact us:

Branch 1: 587 Q Block Phase 2 Johar Town lahore
Branch 2: 782 Eden Lane Villas 2 Pine Avenue Road 
Phone: +92 320 1774646
Email:  info@sehrishpetsmart.pk